FAQ's

❓ Frequently Asked Questions (FAQ)

1. What is Hidden Gibraltar?

Hidden Gibraltar is your go-to platform for discovering the lesser-known experiences, activities, and local secrets of Gibraltar—ranging from walking tours and nature adventures to cultural hidden gems.

2. How do I book a tour or activity?

Simply browse our collection, select the activity you’re interested in, and follow the checkout process. You’ll receive a confirmation email once your booking is complete.

3. Are your tours suitable for children or seniors?

Yes! Many of our experiences are family-friendly. Check the individual product pages for specific age recommendations and physical requirements.

4. What happens if it rains or the weather is bad?

Most tours run rain or shine. However, in extreme weather conditions, we will notify you and offer a reschedule or full refund.

5. Can I cancel or change my booking?

We understand that plans change. Please contact us at least 48 hours in advance for changes or cancellations. Review our Refund Policy for more details.

6. Do you offer custom or private tours?

Yes! Reach out to us via the contact form or email us directly for bespoke tour arrangements tailored to your group or interests.

7. How do I contact Hidden Gibraltar?

You can email us at support@hiddengibraltar.com or use the contact form on our website. We aim to reply within 24 hours.