FAQ's

❓ Frequently Asked Questions

1. What is Hidden Gibraltar?
Hidden Gibraltar is a curated platform showcasing locally led experiences and hidden gems across Gibraltar — from walking tours and nature adventures to cultural and one-of-a-kind local experiences you won’t find in typical guidebooks.

2. How do I book a tour or activity?
Browse the site, choose the experience you’re interested in, and complete the checkout. You’ll receive a confirmation email with all the details once your booking is complete.

3. Are experiences suitable for children or seniors?
Many experiences are suitable for families, children, and seniors. Physical requirements and age recommendations vary, so please check the individual experience page before booking.

4. What happens if the weather is bad?
Most experiences run in normal weather conditions. If conditions are unsafe or unsuitable, we’ll contact you to offer a reschedule or a full refund.

5. Can I cancel or change my booking?
We understand plans can change. Changes or cancellations usually need to be made at least 48 hours in advance, subject to the experience’s specific cancellation policy. Please refer to our Refund Policy for full details.

6. Do you offer private or custom experiences?
Yes — private and bespoke experiences are available. If you’re looking for something tailored to your group or interests, get in touch and we’ll be happy to help.

7. How can I contact Hidden Gibraltar?
You can email us at contact@hiddengibraltar.com or use the contact form on our website. We aim to respond within 24 hours.

Before You Book

  • All experiences are led by independent local operators
  • Bookings and payments are handled securely through our website
  • Exact meeting points and details are sent after booking
  • If you’re unsure whether an experience is right for you, just ask — we’re happy to help

Hidden Gibraltar works with trusted local guides and operators to bring you authentic, small-group experiences across Gibraltar.